Colasoft Knowledge Base License and Activation

License and Activation

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You have to activate the program after your installation. Please follow the steps below to activate your copy of Capsa Enterprise.

Two choices for you to activate: Online Activation and Offline Activation. For activation errors, find help.

Online Activation

If you have access to the Internet, you are recommended to use online activation.

  1. Copy the Serial Number.
  2. Run Capsa, paste the Serial Number in the Serial Number text box shown in the figure below.

  3. Click Next all the way.
  4. Activation is done.

Offline Activation

If you don't have access to the Internet, you can also use our offline activation service as well. But it takes some time.

  1. Copy the Serial Number.
  2. Run the program, paste the Serial Number and choose Activation Offline (instructed as figure below), click Next.

  3. Click the link to get your Activation Code.

  4. On the webpage, click Get Activate Key button to generate your activation code.

  5. Copy and paste Activation Code into the textbox.

  6. Click Next all the way.
  7. Activation is done.


If you have "Error 912: You have reached your machine activation limit. Please uninstall Capsa on the previous device." on your screen, it means your license has been locked on the current machine because of too many times of activations. Seen this error, you need to send email to support to unlock your license.

If you have any problems on your way to activate the program, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Last Updated on Tuesday, 01 March 2011 06:32  


+3 #1 Sean Coley 2012-09-24 21:29
My main PC with first license key failed. Im trying to install on new machine and get 912 error

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