Capsa WiFi FAQ

We recommend that you activate Capsa WiFi as soon as you complete installation. After you have installation, you can run Capsa WiFi and follow the instructions below to activate the program:

Online Activation

If you have access to the Internet, you are recommended to use online activation.

1. Run Capsa WiFi, read privacy statement and click Next.
2. Copy and paste your Serial Number into the Serial Number field.
   
   
3. Click Next and activation will finish in seconds.

Offline Activation - by email or fax

If you don't have access to the Internet, you can also use our offline activation service as well, which takes longer because you need to email us some data and wait us to send you back the activation code back.

1. Run Capsa WiFi, read privacy statement and click Next.
2. Copy and paste your serial number into Serial Number field, and choose Activate by fax or e-mail (figure below), then click Next.
   
   
3. Email or fax us your serial number and machine code. We will send an activation code back to you within two business days.
4. When you receive our email, run Capsa WiFi and finish step #2 again, copy and paste activation code that we send you into the text box field (It's a text file, you can open it with Nodepad, and use Ctrl+A and Ctrl+C to copy the string).
   
   
5. Click Next and Capsa WiFi is activated immediately.

Activation Error

If you meet any problem during your activation of Capsa WiFi, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it with error message you see on the screen.

For encrypted wireless networks, Capsa WiFi need the encryption key to decode the data. To enter encryption key, please double-click on you selected AP SSID and enter encryption keys.

A wireless card communicates only in one channel at a time. Capsa WiFi is able to analyze traffic from multi-APs running on the same channel. If you want to analyze traffics on two different channels, please add the second wireless card and select it for another analysis project for second radio channel.

Please first check whether you are analyzing the correct AP. The most possible reason would be Capsa WiFi fails to decode the packets. You need to restart your wireless router (AP) and make sure that Capsa WiFi has captured all transferring data from the beginning of the 4-way handshake packets.

Capsa WiFi supports the latest NDIS 6.0 library wireless cards. Theoretically, all wireless cards working on Windows Vista and Windows 7 will work with Capsa WiFi. So here is a list of all the wireless cards that compatible with Windows 7, please visit: http://www.microsoft.com/windows/compatibility/windows-7/en-us/Browse.aspx?type=Hardware&category=Networking&subcategory=Wireless%20Network%20Cards&os=64-bit

No, you have to enter the pre-defined encryption key for the encrypted wireless network, Capsa WiFi use the same key to decrypt captured wireless packets. If you failed to enter a valid encryption key, Capsa WiFi will fail to decode all the captured packets.

Capsa WiFi will work on Windows Vista and Windows 7.

Since this is the Beta version of a new product, we are glad to hear your feedback and guide you how to use this program via the following ways:

Support Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Support Forum: http://www.packetech.com/forumdisplay.php?23-Capsa-for-WiFi

That's right. When you click the start button on the Start Page to initiate an analysis, your machine will be cut off from the Internet because the wireless card will be suspended in the so-called promiscuous mode and only listens traffic from the selected AP.

And when you close the application, it automatically brings connection back. So if you need internet access while analyzing wireless traffic, you have to add one more wireless card.